Support, Community, and Instructor Presence
Chat, email, and knowledge bases should resolve issues quickly. Time‑to‑first‑response matters when you’re mid‑assignment. After a broken quiz link, Emma appreciated a platform that fixed it within hours. Share your fastest support win—and any cautionary tales to help others choose wisely.
Support, Community, and Instructor Presence
Instructors who host live Q&A, comment on projects, and refine content from learner questions elevate outcomes. When Diego received pointed rubric feedback, his final project leveled up immediately. If instructor presence influenced your success, describe how it looked so readers know what to request.